At Drone App Service Pvt. Ltd., we strive to provide the best service possible. We understand that there may be instances where you need to cancel your booking and request a refund. Please review our refund policy below.
1. Cancellation and Refund Eligibility
Refunds are only available for bookings that are canceled within the specified time frame mentioned below. Any cancellation made outside of this time frame will not be eligible for a refund.
- Full Refund: Cancellations made 48 hours or more before the scheduled service time.
- Partial Refund: Cancellations made between 24 to 48 hours before the scheduled service time will receive a 50% refund.
- No Refund: Cancellations made less than 24 hours before the scheduled service time.
2. How to Request a Refund
To request a refund, please contact our customer support team at:
Email: drone@example.com
Please include your booking details and the reason for the cancellation. Our team will review your request and process the refund if it meets the eligibility criteria.
3. Refund Processing Time
Once approved, refunds will be processed within 7-10 business days. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.
4. Non-Refundable Items
Certain services or items are non-refundable. These include:
- Services rendered and completed.
- Administrative fees or any other fees that are non-refundable as specified at the time of booking.
5. Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed of any changes.
6. Contact Us
If you have any questions or concerns about this refund policy, please contact us at:
Drone App Service Pvt. Ltd.
Email: drone@example.com